Help

Contact Us

Contact Us

We truly value our players here at Spinzilla and are here to assist you in any way possible. Our friendly customer support agents are available from 9am to 1am to help you with any queries you may have about our site or games.

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Simply choose your preferred method of contact from the list below.

Phone:

Our friendly customer support team are available on the phone from 9am to 1am, waiting to answer any questions you may have. This number is free to call from the UK:

0800 018 3307

Email:

Our customer support team will do their best to answer any questions via email as soon as possible. For urgent enquiries then we recommend using the phone to ensure we can assist you as quickly as possible.

Send email enquiries to: support@spinzilla.com

Banking

Banking

At Spinzilla, making deposits and withdrawals from your player account is a simple and safe process. All of your information is encrypted to ensure security and privacy between your computer and our servers.

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Deposits

Listed below are minimum and maximum amounts you can deposit using each banking method that we offer.

MethodMinimumMaximum
Visa Credit£10£500 single deposit
£5,000 per day
Visa Debit£10£500 single deposit
£5,000 per day
Mastercard£10£500 single deposit
£5,000 per day
Maestro£10£500 single deposit
£5,000 per day
Neteller£10£500 single deposit
£5,000 per day
Paypal£10£500 single deposit
£5,000 per day
Ukash£10£500 single deposit
£5,000 per day
Paysafecard£10£500 single deposit
£5,000 per day

Please note that the limits can be adjusted for individual members. To request an increase to your withdrawal limits simply contact our customer service team at support@spinzilla.com.

Withdrawals

Listed below are minimum and maximum amounts you can withdraw using each banking method that we offer.

MethodMinimumMaximumTime
Visa Credit£10Unlimited4-7 days
Visa Debit£10Unlimited4-7 days
Mastercard£10Unlimited4-7 days
Maestro£10Unlimited4-7 days
Neteller£10Unlimited4-7 days
Paypal£10Unlimited4-7 days
Cheque£10UnlimitedUK: 5-8 days
Rest of the world: up to 30 days
Wire Transfer£10Unlimited7-10 days

Please note that PJP winnings are paid out in instalments. For more information please contact our customer service team at support@spinzilla.com.

For our full banking details simply visit the following link: Banking Policy